IBM CIO Designs New IT Workflow for Tech Giant Under Pressure – The CIO Report – WSJ

Robert's Interests

IBM CIO Designs New IT Workflow for Tech Giant Under Pressure – The CIO Report – WSJ

Mr. Smith said his ideas about collaboration and workflow were forged during the financial crisis, during which period, he said, Suncorp was cut off from crucial access to wholesale funding and was days away from going under. He was responsible for leading the development of technology and other business services that helped Suncorp survive a brutal transition.

Now, at IBM, which faces business challenges of its own, he has moved the company away from traditional models of software development. Previously, the company’s IT group was divided into two main branches, a transform, or development group, and a run group. “It was more of the classic way that IT shops are structured,” he said.

[I wonder how this will fit with IBM’s culture of always having a transition path for existing products. Maybe coming…

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